The front legs on our Linus Stool are not identical. The Left Front Leg (C) and Right Front Leg (D) have holes at different heights on their sides. This causes confusion if they are accidentally placed in the incorrect corners on the Seat Cushion.
It could be that the legs are mislabeled. Either way, try switching the position of the Front Legs. You'll need to unscrew the Stretchers and Footrest first to accomplish this but we're sure you'll see once they're switched that the parts will line up at different heights and be at the correct level.
Here's a tip for Step 3.
It could be that the legs are mislabeled. Either way, try switching the position of the Front Legs. You'll need to unscrew the Stretchers and Footrest first to accomplish this but we're sure you'll see once they're switched that the parts will line up at different heights and be at the correct level.
Here's a tip for Step 3.
You're looking for the Footrest to be lower than the Stretchers as seen below.
If this still doesn't resolve the issue, get in touch with us and we'd be happy to help out!