Address or zip code does not match error.

If you receive an address or zip code mismatch error when paying with a debit or credit card, it means the information you entered may not be verifying correctly with your card's issuing bank.  

To fix this error:

  1. Confirm that there are no missing characters or misspellings in the name and address you entered and that the card number you are entering is correct
  2. Make sure that the billing address you are entering is the same billing address that is on file with your card provider. If you have recently moved, for example, this information may be out of date
  3. Enter only the street address on line 1. If your address contains an apartment number, do not add the apartment number in line 1
  4. Contact your credit card's service number and verify the exact spelling of your name and address on file
  5. If none of these measures work, you may need to use a different card for your purchase

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