Introduction: We apologize for any inconvenience caused by a missing item from your order. If you ordered multiple items, they may be delivered in separate shipments. However, most separated orders are delivered within 24-48 hours of each other.
Allow Time for Delivery: Please allow the designated delivery time to elapse before assuming an item is missing. Delivery carriers may follow different routes and schedules for each package, resulting in varying delivery times.
Contacting Customer Support: If it has been more than 48 hours since the initial delivery and you still haven't received all the items from your order, please reach out to our Customer Happiness Team. Provide your order number and details of the missing item(s) so that we can assist you promptly.