Preorders
Articles
What is a preorder?
July 24 2024 3:16pmA preorder is when you purchase a product that is either a new release not yet in stock or an existing item temporarily out of stock. We will ship the item to y...How Do I Know if an Item Is Available for Preorder?
November 4 2024 10:50pmItems available for preorder have their estimated shipping date listed in three places: On the product page at the time of purchase Below the item in your...Can I cancel a preorder?
July 24 2024 3:19pmYes, you can cancel a preorder at any time before it ships. Please contact our Customer Happiness Team to assist you with the cancellation process....When will I be charged for a preordered item?
July 24 2024 3:20pmPreordered items are charged when the order is placed. This reserves your items and ensures they will be shipped immediately as soon as they are back in stock!...How long will I have to wait for a preordered item?
July 24 2024 3:29pmThe wait time for preordered items varies due to a variety of factors. Wait times can range from a few days or weeks, up to several months. We provide an e...What happens if my preorder is delayed?
July 24 2024 3:26pmWe strive to meet the estimated shipping dates, but sometimes delays can occur due to unforeseen circumstances. We will notify you of any significant delays and...Can I order in-stock items along with preorder items?
July 24 2024 3:25pmYes, you can! In-stock items will be shipped according to our standard shipping process , while preordered items will ship separately when they become available...Will I receive updates on my preordered item?
July 24 2024 3:23pmYes, you'll receive email updates if the estimated ship date for your preordered item changes. You will also be notified via email when your preordered item...What if I need to change the shipping address for my preordered item?
July 24 2024 3:22pmYou can change your shipping address for a preordered item up until it is ready to be shipped. Please contact our Customer Happiness Team to make any necessary ...